DCM Digital Delivery Manager (APAC)
Core
Manage and deploy operational roadmaps for Customer Lifecycle Management (CLM) deployments across Apple Store Online, App, and marketplaces (Tmall, Douyin) to ensure flawless shopping experiences.
Role type
Senior Digital Delivery Manager
Builds
Customer Lifecycle Management (CLM) capabilities and digital content delivery systems
Domain
E-commerce / Digital Commerce / Cross-platform retail
Required skills
Cross-functional delivery management, End-to-end launch execution, Process optimization, Risk mitigation, Change management, Technical coordination, Stakeholder alignment, Ambiguity resolution, Global team collaboration
Preferred skills
CLM system deployment, API integration, Data pipeline architecture, Post-launch bug troubleshooting, Digital content production workflows
Technologies
Tmall, Douyin, Apple Store Online, Apple Store App, CLM systems
Responsibilities
Manage and deploy operational roadmaps; Own end-to-end launch execution; Standardize delivery methodologies; Influence cross-functional partners to optimize content creation; Strategize and test new platform features.
Seniority
Senior, hands-on IC