Americas Reseller Operations-Customer Support Account Manager - B&E Lead
Core
Drive business analytics and insights to optimize the Business & Education (B&E) reseller channel health and manage critical customer accounts.
Role type
Senior Operations Account Manager (Supply Chain & Business Analytics)
Builds
B&E management systems, data-driven decision models, and standardized account deliverables
Domain
Technology retail, Supply Chain, Business Operations
Deliverable
dashboards & analysis
Required skills
Supply chain operations, Business analytics, Data mining, Advanced Excel (macros), Process improvement, Program management, Sales support, Business process mapping
Preferred skills
MBA, Six-Sigma, BPI experience, Strategic thinking, Large-scale program execution
Technologies
Excel, Ad hoc analytics tools
Responsibilities
Optimize B&E channel health using supply chain KPIs, Provide data-driven models for key business decisions, Aggregate channel insights to influence sell-through, Standardize account deliverables, Partner across regions on reporting requirements, Lead process improvement initiatives
Seniority
Senior, hands-on IC
