Engineering Program Manager Enterprise Technology Services
Core
Own the integrated delivery plan and lead large-scale production changes for Apple's corporate mail systems, coordinating cross-organizational engineering teams to ensure seamless rollout for end users.
Role type
Senior Engineering Program Manager (Enterprise Technology Services)
Builds
Corporate mail platform services and large-scale production change programs
Domain
Enterprise IT / Messaging Infrastructure
Required skills
Cross-functional program management, large-scale deployment leadership, risk register management, stakeholder communication, end-user readiness coordination, compliance partnership, operating rhythm establishment
Preferred skills
Email standards knowledge (IMAP, SMTP, JMAP, MIME, DKIM/SPF/DMARC), incident response management, enterprise-scale rollout experience, Privacy/Security/Legal partnership, agentic development workflows, modern work-tracking tooling, complex team coordination
Technologies
IMAP, SMTP, JMAP, MIME, DKIM, SPF, DMARC, Claude Code
Responsibilities
Own the integrated delivery plan across platform, tooling, and service workstreams; Plan and lead large-scale changes to a production service including rollout design and go/no-go criteria; Drive cross-organizational dependencies to closure; Maintain the program's risk register; Provide clear, timely, and objective communication to engineering leads and executives; Own end-user readiness with IT and support stakeholders; Partner with Privacy, Security, and Legal on controls and compliance work
Seniority
Senior, hands-on IC
