Merchandising Field Operations Program Manager
Core
Drive execution of global merchandising strategies, new store openings, remodels, and resets across Apple Retail stores to ensure consistent customer experiences.
Role type
Senior IC program manager (retail merchandising operations)
Builds
Globally aligned in-store merchandising standards and execution programs
Domain
Retail operations + physical store environment
Deliverable
product features
Required skills
Cross-functional program leadership, strategic influence without authority, field organization management, data synthesis for trend identification, stakeholder alignment, program adoption driving, travel management, operational execution
Preferred skills
International organization leadership, high-level negotiation, ambiguous environment decision making, strategic communication, entrepreneurial initiative
Technologies
None stated
Responsibilities
Partner with Market Directors to align merchandising strategies with Retail priorities; Lead execution of merchandising programs for new store openings, remodels, and relocations; Conduct regular store visits to review merchandising principles; Select, train, and lead the NSO Merchandising Mentor Program; Provide overnight support during merchandising resets and new product introductions; Synthesize field insights into strategic recommendations for senior leadership.
Seniority
Senior, hands-on IC with strategic influence