Consultative Pharmacy Technician
Core
Support patients, providers, and clinical pharmacy teams with medication-related inquiries, prior authorizations, and therapy management.
Role type
Senior pharmacy technician (consultative/MTM)
Builds
Medication therapy management plans, adherence reports, and resolved access issues
Domain
Healthcare / Pharmacy Benefit Management
Deliverable
client delivery
Required skills
medication reconciliation, prior authorization processing, formulary restriction resolution, medication adherence auditing, electronic health record navigation, pharmaceutical calculations, patient education
Preferred skills
Pharmacy Benefit Management experience, Advanced Pharmacy Technician Certification (CPhT-ADV)
Technologies
Electronic health record systems
Responsibilities
Serve as intake point for patient and provider inquiries; support pharmacists with medication therapy management preparation; conduct medication adherence outreach and reporting; resolve prescription claim rejections and prior authorization requests; assist patients with affordability programs and formulary exceptions; maintain knowledge of top 200 prescribed medications.
Seniority
Mid-level, hands-on IC