Produktbetreuer (m/w/d) Geräte und Systeme
Core
Technical support specialist for weighing and labeling systems, handling customer inquiries, remote maintenance, and on-site interventions.
Role type
Product Support Engineer (Hardware & Systems)
Builds
Weighing, cutting, and labeling machines for industrial customers
Domain
Industrial automation / Weighing technology
Deliverable
client delivery
Required skills
Electrotechnics, Electronics, Mechatronics, Interface knowledge, Operating systems, Networks
Preferred skills
Technical service experience, Documentation skills, Training delivery
Technologies
Operating systems, Networks
Responsibilities
Answer technical inquiries for Industry Aftersales, support field technicians via phone and remote maintenance, analyze and document error reports, contribute to product development for service relevance, create technical documentation for the service organization, conduct occasional training sessions
Seniority
Mid-level, hands-on IC