Operations Manager
Core
Designing, optimizing, and automating end-to-end business processes for a luxury travel agency using technical tools.
Role type
Senior Operations Manager / Process Manager
Builds
Scalable operational systems and process architectures for a high-growth travel company
Domain
Travel & Tourism / Operations Management
Required skills
Process architecture design, End-to-end process mapping, Process vs Project management distinction, Asana/ClickUp/Jira proficiency, SOP creation, Bottleneck identification, Automation preparation
Preferred skills
BPMN, SIPOC, Lean, Kaizen, Theory of Constraints (ToC), Greenfield process building
Technologies
Asana, ClickUp, Jira
Responsibilities
Design process architecture, Optimize existing workflows, Migrate processes to technical tools, Create and update SOPs, Prepare processes for automation
Seniority
Mid-Senior, hands-on IC
