Pathways Worker
Core
Frontline support worker connecting individuals and families experiencing homelessness with safe, culturally responsive services and resources.
Role type
frontline social support worker (homelessness)
Builds
flexible case plans and connections to community services
Domain
social services / homelessness support
Deliverable
client delivery
Required skills
trauma-informed care, risk assessment, case plan development, cultural responsiveness, stakeholder collaboration
Preferred skills
lived experience with homelessness, knowledge of Aboriginal and Torres Strait Islander community strengths and challenges
Responsibilities
act as first point of contact for support seekers, use assessment tools to identify risks and needs, support clients in making informed decisions about options, develop flexible case plans based on individual goals, maintain accurate and confidential client records