Data Collection Officer
Core
Conduct outbound phone surveys with NDIS participants and carers to collect data on the impact of the National Disability Insurance Scheme.
Role type
Contract data collection officer (outbound survey)
Builds
Survey data for the National Disability Insurance Agency (NDIA)
Domain
Social services / Disability support / Public sector
Deliverable
client delivery
Required skills
Outbound calling, empathy, active listening, data entry, time management, IT systems proficiency
Preferred skills
Experience in disability sector, social or market research, data collection
Responsibilities
Make outbound calls to NDIS participants to collect survey data; work rotating rosters across various hours; ensure data accuracy and confidentiality
Seniority
Junior, contract role
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