Telstra Retail: Full Time Customer Service & Sales Consultant BAIRNSDALE
Core
Frontline support providing product selection, service activation, and basic troubleshooting to customers in a retail store.
Role type
Retail Customer Service & Sales Consultant
Builds
Customer satisfaction and store performance
Domain
Telecommunications retail
Deliverable
product features
Required skills
consultative selling, product knowledge, customer communication, KPI achievement
Responsibilities
Help customers find the right products and services, offer informed guidance on tech solutions, meet and exceed sales targets and KPIs
Seniority
Entry-level, frontline IC
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