Customer Banking Specialist - Goulburn (12 Months Fixed Contract)
Core
Deliver a seamless banking experience to personal and small business customers through in-branch conversations, account maintenance, and credit product applications.
Role type
Customer Banking Specialist (Retail Banking)
Builds
Customer banking services and financial solutions for 10 million+ customers
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, risk management
Responsibilities
Conduct in-depth conversations about Home Loans, Business Banking & Financial Advice; Support customers with enquiries, account maintenance, and credit applications; Complete Financial Health Checks; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to risk-adverse processes.