Parts Interpreter Full Time or Part Time
Core
First point of contact for customers, identifying heavy vehicle parts and providing expert support to keep commercial vehicles on the road.
Role type
Parts Interpreter (Customer Service & Sales)
Builds
Customer orders, quotations, and sales opportunities for commercial vehicle parts
Domain
Automotive aftermarket / Commercial vehicle parts
Deliverable
product features
Required skills
Parts identification, customer service, sales, order processing, inventory management, communication, problem-solving, computer administration, mechanical aptitude
Preferred skills
Previous automotive/truck industry experience, driver's licence
Technologies
Computer systems, inventory management tools
Responsibilities
Interpret and identify heavy vehicle parts requirements, assist trade and fleet customers with parts enquiries, process customer orders accurately, prepare quotations, build and maintain customer relationships, coordinate with warehouse teams for order fulfilment, respond to stock availability enquiries, support branch sales objectives
Seniority
Individual Contributor