Cinema Worker Level 3 - Supervisor Piazza
Core
Supervises and trains Level 1 and 2 staff in a designated cinema area, managing operations, customer service, and technical equipment for film and event screenings.
Role type
Senior IC cinema operations supervisor
Builds
Daily cinema operations, customer experiences, and technical content delivery
Domain
Entertainment / Cinema Operations
Deliverable
product features
Required skills
Team leadership, customer service, cash handling, technical troubleshooting, content management, operational coordination
Preferred skills
Bio-Box operator training, film programming knowledge, event AV setup
Technologies
TMS, LMS, BMS, projectors, DCP, satellite streaming, AV equipment
Responsibilities
Supervise and train 4+ Level 1/2 employees, allocate tasks and ensure team efficiency, monitor and rectify audio/video issues in auditoriums, manage content delivery (DCP, satellite, IP), oversee opening/closing procedures, handle customer feedback and NPS results, support cash handling and stocktakes
Seniority
Senior, hands-on IC