Service Coordinator
Core
Support day-to-day operations of an aged care service through administration, workforce coordination, sales, and occupancy management.
Role type
Senior IC Service Coordinator (Aged Care)
Builds
Operational efficiency, resident admissions, workforce compliance, and financial reporting for an aged care facility.
Domain
Aged care / Health services
Deliverable
Dashboards & analysis | Client delivery
Required skills
Administrative coordination, occupancy and admissions management, workforce compliance, financial administration, stakeholder engagement, report preparation, CRM system usage
Preferred skills
Aged care operations knowledge, aged care legislation knowledge
Technologies
Microsoft Office, CRM systems
Responsibilities
Lead and support the Administration Team; Support recruitment and workforce administration; Manage enquiries, tours, admissions, and waiting lists; Build relationships with hospitals and referral partners; Prepare operational, occupancy, and financial reports; Coordinate financial administration activities; Support operational planning and continuous improvement; Maintain quality and governance systems.
Seniority
Senior, hands-on IC
