Parts Interpreter
Core
Assist customers with heavy automotive parts enquiries across phone, counter, and online sales, focusing on spare parts supply and accurate advice.
Role type
Parts Interpreter / Parts Sales Associate
Builds
Spare parts supply for truck and bus customers
Domain
Automotive aftermarket (trucks and buses)
Deliverable
product features
Required skills
Parts interpretation, identifying suitable truck/bus parts, processing sales orders, customer service, light or heavy automotive industry knowledge
Preferred skills
Truck/bus/heavy vehicle parts experience
Technologies
Phone, counter, online sales platforms
Responsibilities
Responding to customer parts enquiries via phone, counter, and online orders; Interpreting and identifying suitable truck and bus parts; Processing sales orders and following up customer requests; Providing product advice and support to trade and retail customers
Seniority
Mid-level, hands-on IC