Sales Support and Customer Service Specialist
Core
Provide exceptional service to clients, manage inquiries, and facilitate smooth sales processes in the manufacturing and production industry.
Role type
Sales Support and Customer Service Specialist
Builds
Sales orders and customer satisfaction
Domain
Manufacturing and production
Deliverable
client delivery
Required skills
CRM software, Microsoft Office Suite, sales order processing, data analysis, problem-solving
Responsibilities
Assist customers with inquiries and provide product information, Process sales orders and ensure timely delivery, Collaborate with the sales team to support sales initiatives, Maintain accurate records of customer interactions and transactions, Resolve customer complaints and issues, Prepare sales reports and assist in the analysis of sales data, Coordinate with production and logistics teams