Retail Consultant, Redcliffe
Core
Part-time Retail Service Consultant providing personalized tech solutions and customer support at an Optus store.
Role type
Retail Service Consultant
Builds
Customer relationships and sales of mobile, broadband, and digital experiences
Domain
Telecommunications
Deliverable
client delivery
Required skills
product knowledge, empathy, clear communication, calm de-escalation, adaptability, teamwork
Responsibilities
Explain tech solutions simply, support customers with general and complex enquiries, maintain a welcoming store environment, step up during high activity periods
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