Medical Operations - Stockholm
Core
Guide clinicians through onboarding and support, refine AI assistant workflows, and manage clinical safety incidents to ensure successful adoption of Tandem's platform in Sweden.
Role type
Medical Operations Manager (Healthcare Implementation)
Builds
Clinical co-pilot platform for clinicians
Domain
Health-tech / Digital Health
Deliverable
product features
Required skills
Clinical experience in healthcare settings, experience in consulting or startup environments, fluency in Swedish, ability to build AI prompts and templates, strong organizational skills, process-driven mindset
Preferred skills
Familiarity with large language models (LLMs), experience in healthtech or SaaS companies, knowledge of EU regulatory standards, experience running implementation projects
Technologies
Intercom, AI assistants, LLMs
Responsibilities
Guide clinicians through onboarding, training, and day-to-day support; Build templates and prompts for the AI assistant; Log and manage clinical safety incidents; Run live product demos for prospective clients; Work with product and engineering teams on workflow integration; Represent the company at conferences and events
Seniority
Mid-level, hands-on operational lead