Membership Officer – Crunch Fitness!
Core
Deliver outstanding member and guest experiences while driving membership sales and business operations at a fitness club.
Role type
Membership Officer (Sales & Service)
Builds
Membership growth, guest conversions, and retention for Crunch Fitness clubs
Domain
Fitness & Wellness
Deliverable
product features
Required skills
Customer service, sales goal achievement, member engagement, complaint handling, team collaboration, operational compliance
Preferred skills
Passion for health and fitness, ability to drive goals, strong communication
Responsibilities
Welcome members and handle inquiries/complaints, engage potential members to understand fitness goals, achieve membership sales targets, support services like Rest and Recovery and Personal Training, collaborate with team members, maintain club rules and policies
Seniority
Entry-level to Mid-level, individual contributor