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Senior AI Deployment Consultant

Sydney, New South Wales💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Lead end-to-end deployments of the Fin AI customer service platform for large enterprise clients, combining project management with hands-on technical configuration.

Role type

Senior IC AI Deployment Consultant (Project Lead)

Builds

Production-ready Fin AI agent implementations for enterprise customers

Domain

Customer Experience (CX) / AI / SaaS

Deliverable

production ML models | product features

Required skills

End-to-end project management, Hands-on platform configuration, API and integration pattern fluency, Stakeholder management, Risk mitigation, AI tooling for delivery workflows

Preferred skills

Experience with Intercom, Zendesk, or Salesforce CX platforms

Technologies

Fin platform, Intercom, Zendesk, Salesforce

Responsibilities

Own end-to-end deployment programs for largest customers, Lead discovery sessions to translate requirements into technical plans, Configure Fin platform automation and workflows, Coordinate data migrations and security reviews, Partner with engineers to solve complex technical hurdles, Contribute to deployment methodology and best practices

Seniority

Senior, hands-on IC

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