Retail Field Trainer - Australia/New Zealand
Core
Deliver on-the-ground retail training and coaching to new starters and existing teams across Australia and New Zealand showrooms.
Role type
Retail Field Trainer
Builds
Onboarding framework, training curriculum, and knowledge base for retail teams
Domain
Retail (luxury jewellery)
Required skills
Training design and delivery, onboarding, curriculum development, live observation and coaching, performance data analysis, stakeholder partnership
Preferred skills
Luxury retail floor experience, facilitation qualifications (Certificate IV in Training and Assessment)
Responsibilities
Deliver structured onboarding for new starters, develop training curriculum for all retail levels, shadow live client appointments and provide feedback, lead training for new showroom openings, partner with managers to identify training needs, maintain current knowledge base
Seniority
Mid-level, hands-on IC