Workshop Manager
Core
Lead end-to-end workshop operations for Service, Rentals, Refurbishment, and Import functions to drive productivity, cost control, and quality outcomes.
Role type
Senior IC workshop manager
Builds
Operational excellence across service and refurbishment workflows
Domain
Industrial equipment / Materials handling
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Workshop operations leadership, budget management, productivity optimization, quoting accuracy, parts control, union relations, safety compliance, technical/mechanical knowledge, team development
Preferred skills
Experience in industrial/automotive/capital equipment environments, commercial acumen, data interpretation
Technologies
None stated
Responsibilities
Lead end-to-end workshop operations ensuring efficient workflow and resource allocation; Manage labour recovery, productivity, and performance against budget targets; Oversee workshop output quality and ensure KPI achievement; Drive cost control across overheads and indirect expenses; Manage the quoting function ensuring accuracy and commercial outcomes; Monitor actual vs quoted performance and provide recommendations; Oversee parts control, stock levels, and workshop processes; Lead performance management, training, and development of workshop staff; Drive continuous improvement initiatives and best practice processes; Partner with Engineering to resolve technical issues; Manage industrial relations matters including union engagement; Deliver accurate reporting on financials and operational performance; Champion a strong safety-first culture and ensure full WHS Compliance
Seniority
Senior, hands-on IC