Library Engagement Officer
Core
Deliver inclusive library services, customer support, and program assistance to community patrons.
Role type
Library Engagement Officer
Builds
Library branch services and community programs
Domain
Public Libraries / Community Services
Deliverable
product features
Required skills
Customer service, community engagement, patron relations, resource selection assistance, technology support, library management systems familiarity
Responsibilities
Deliver competent roaming and circulation support services; encourage new members and showcase library products and services; help patrons select resources, use technology, and obtain knowledge; build connections with patrons to understand their needs.