Front Office Supervisor
Core
Supervise front office operations and deliver high-standard customer service at a holiday park.
Role type
Front Office Supervisor
Builds
Guest check-ins, check-outs, reservations, and accommodation readiness
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Front office experience, reservation system proficiency, cash handling, staff supervision, rostering, communication, organization
Preferred skills
Driver's licence, flexibility for weekends/holidays
Technologies
RMS or comparable Reservation Booking System
Responsibilities
Process guest check-ins and check-outs, manage reservations and accounts, coordinate with housekeeping, supervise front office staff including training and rostering, complete office administration, provide guest information
Seniority
Mid-level, hands-on IC