Customer Service / Counter Sales Team Leader
Core
Lead a small team while directly serving customers over the counter and managing sales operations for sign, digital, and display equipment.
Role type
Customer Service / Counter Sales Team Leader
Builds
Sales orders, customer quotes, and delivery coordination for sign and display equipment
Domain
Retail / Signage and Display Equipment
Deliverable
product features
Required skills
Team leadership, over-the-counter sales, customer inquiry handling, quote generation, outbound sales calls, order entry, inventory analysis, warehouse coordination
Preferred skills
Coaching and mentoring, industry experience in signwriting/print/labels
Technologies
Sales systems, reporting tools
Responsibilities
Manage a small team, serve customers over the counter, answer incoming enquiries, provide quotes, make outbound calls, input sales orders, coordinate with warehouse staff, analyze stock availability, maintain customer information
