Automotive Parts Interpreter - NAPA Kewdale - Full Time
Core
Provide accurate technical parts support and expert automotive/mechanical advice to trade, industrial, and mining customers to help them find the right parts and solve problems.
Role type
Parts Interpreter (Automotive Aftermarket)
Builds
Product information, customer solutions, and order fulfillment for trade, industrial, and mining sectors
Domain
Automotive aftermarket parts and services
Deliverable
product features
Required skills
Automotive parts knowledge, problem-solving, sales techniques, computer skills, safety awareness
Preferred skills
Customer service excellence, collaborative approach, adaptability in fast-paced environments
Technologies
Computer systems for order processing and parts lookup
Responsibilities
Interpret parts, process customer orders, dispatch products and parts, promote specials, arrange buy-ins, process customer credits, serve as first point of contact for customers, receive and put away stock
Seniority
Individual Contributor