Customer Solutions Engineer - EMEA
Core
Design, estimate cost, and propose satellite communications solutions for enterprise and government customers in the EMEA region.
Role type
Senior Customer Solutions Engineer (Satellite/Connectivity)
Builds
Pre-sales proposals and post-sales support for Telesat Lightspeed LEO and GEO satellite networks
Domain
Satellite communications, RF link analysis, and terrestrial connectivity
Deliverable
product features
Required skills
Systems engineering, RF link analysis, satellite communications, cost estimation, solution design, requirement gathering, technical consulting, modeling and simulations, test and evaluation
Preferred skills
RF hardware expertise, carrier/MNO account support, MEF 3.0 standards, OSI Layer 1-3 protocols, 3G/4G/5G networking, network management platforms
Technologies
Lightspeed constellation, SolarWinds, WhatsUp Gold, Cisco, Juniper, MPLS, Carrier Ethernet, IP, VPN, firewalls
Responsibilities
Design and propose Lightspeed communications solutions based on customer requirements; validate technical details with Global Sales and customer engineering teams; present proposals and review requirements with customers; lead and participate in customer meetings; identify new revenue opportunities within the Lightspeed portfolio; plan network upgrades and resolve service issues; collaborate with Marketing and Product teams on network capacity; support projects from design to implementation; update engineering databases and information management systems; present at trade shows and technical demonstrations
Seniority
Senior, hands-on IC
