Front Desk Associate- Union House
Core
Provide front desk operations, concierge services, and access control for a luxury homeowners association.
Role type
Front Desk Associate
Builds
Resident satisfaction and community management services
Domain
Real Estate / Homeowners Association Management
Deliverable
product features
Required skills
Customer service, Access control, Phone handling, Parcel distribution, Governing documents knowledge
Preferred skills
Hospitality experience, Luxury retail experience, Fine dining experience, Hospitality Management education
Responsibilities
Represent the association with 5-star customer service, Maintain lobby and elevator appearance, Monitor lobby activity and access control, Provide concierge services, Answer and direct phone calls, Receive and distribute parcels, Address resident and guest concerns
Seniority
Entry-level
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