IT Onsite Technician (w/m/d)
Core
Provide on-site IT support and technical troubleshooting for end-users and workplace hardware in an enterprise environment.
Role type
Onsite IT Support Technician
Builds
Reliable IT services and user support for enterprise clients
Domain
IT Services & Operations / Workplace Management
Deliverable
client delivery
Required skills
Onsite support, Client hardware support (Notebooks, Desktops, Thin Clients), Windows & Microsoft 365, Incident & Request management, Hardware installation & replacement, IMAC/R (Moves, Adds, Changes, Removals), Mobile device support, Troubleshooting, Ticketing systems
Preferred skills
Driver's license (Class B), English (basic)
Responsibilities
Onsite support for user technical questions and disruptions, Installation and configuration of workplace hardware, Troubleshooting of hardware and software issues, Documentation of tickets and asset information