IT Onsite Technician (w/m/d)
Core
Onsite IT technician providing direct support to users and managing workplace hardware in an enterprise environment.
Role type
Onsite IT Support Technician
Builds
Reliable IT services and user support for enterprise clients
Domain
IT Services & Operations / Workplace Management
Deliverable
client delivery
Required skills
Windows & Microsoft 365 support, hardware installation & configuration, incident & request management, troubleshooting, ticketing systems, IMAC/R processes, mobile device support
Preferred skills
Driver's license (Class B), German language proficiency
Technologies
Windows, Microsoft 365, Notebooks, Desktop-PCs, Thin Clients, Smartphones, Tablets
Responsibilities
Onsite user support, hardware installation and configuration, incident and request management, troubleshooting, documentation of tickets and assets
Seniority
Mid-level, hands-on IC