Senior Software Engineer, Backend - Platform
Core
Design and deliver agentic AI systems for customer support and compliance automation, building scalable backend infrastructure and integrating LLMs into production workflows.
Role type
Senior IC backend engineer (agentic AI systems)
Builds
Scalable backend infrastructure, model integration pipelines, guardrails, and measurement frameworks for AI-driven customer support and compliance.
Domain
Generative AI / Customer Experience / Compliance
Deliverable
production ML models
Required skills
Python, Golang, microservices architecture, LLM-based application development, prompt engineering, retrieval-augmented generation, agentic AI frameworks, third-party AI model integration, data pipeline construction, unstructured data processing, generative AI safety and oversight.
Preferred skills
GenAI frameworks, Docker, Postgres, MongoDB, blockchain data integration, rapid company growth experience, AI/LLM infrastructure background.
Technologies
Python, Golang, Docker, Postgres, MongoDB
Responsibilities
Design and deliver agentic AI systems for customer support and compliance automation; build scalable backend infrastructure including model integration pipelines and guardrails; partner with Customer Experience and Compliance teams to translate operational needs into AI solutions; lead code reviews and mentor engineers on AI system design.
Seniority
Senior, hands-on IC