Senior Incident Response Engineer
Core
Own, investigate, and solve highly complex customer technical issues and security incidents, serving as a technical escalation point for engineers.
Role type
Senior Incident Response Engineer (Customer-Facing)
Builds
Resolves complex technical and security incidents for large, geographically distributed enterprise environments.
Domain
Cybersecurity, Cloud Security, Network Security, Enterprise IT
Deliverable
client delivery
Required skills
Security Incident Response, Malware Analysis, Threat Analytics, Threat Intelligence, Endpoint Security, Network Security Administration, Systems Administration, Azure Identity Management, Kusto Query Language, Cloud Security, Cloud Networking, Cloud Migration, PowerShell, Python, Java
Preferred skills
Customer support experience, Technical consulting experience, Hands-on customer-facing troubleshooting
Technologies
Windows Server, Windows Client, Active Directory, Azure, Cloud providers (multi-cloud/hybrid)
Responsibilities
Debug complex customer technical issues, Investigate indicators of attack and compromise, Analyze on-premises and cloud logs, Manage complex incident response situations, Troubleshoot network and identity environments, Engage empathetically with customers
Seniority
Senior, hands-on IC