Senior Software Engineer - M365
Core
Design and deliver major platform capabilities for observability, AI-powered diagnosis, intelligent automation, and operational excellence to accelerate root-cause identification and guide mitigation.
Role type
Senior IC software engineer (AI-powered operations)
Builds
AI-powered diagnosis agents, intelligent automation workflows, and scalable platform solutions for incident investigation and operational decision-making
Domain
Cloud infrastructure, observability, AI/ML, and large-scale backend systems
Deliverable
production ML models
Required skills
Distributed systems design, service architecture, debugging, performance optimization, security, operational excellence, AI/ML, LLMs, agentic automation, telemetry analysis, incident investigation, system reliability
Preferred skills
AI transformation strategy, reusable framework design, mentorship, cross-team collaboration, technical strategy shaping
Technologies
C, C++, C#, Java, JavaScript, Python, AI frameworks, LLMs, telemetry systems
Responsibilities
Design and build AI-powered diagnosis capabilities that reason across telemetry and operational context; Develop intelligent automation for incident investigation and mitigation; Drive AI transformation in engineering workflows; Mentor engineers on architecture and AI-assisted practices; Shape long-term technical strategy for AI-powered operations
Seniority
Senior, hands-on IC with mentorship responsibilities
