Principal Product Managers-Security: Customer Voice and Product Insights
Core
Lead a cross-functional virtual team to triage, prioritize, and close the loop on in-market customer feedback (incident and non-incident) for security and identity products, building insights dashboards and driving product decisions.
Role type
Principal Product Manager (Security & Customer Voice)
Builds
Insights dashboards, feedback routing systems, and prioritized product requirements.
Domain
Cybersecurity, Identity, Enterprise Software
Required skills
Cross-functional leadership, data modeling, telemetry analysis, root-cause diagnosis, stakeholder influence, product strategy, automation design, enterprise security domain knowledge, AI-assisted analysis, process design.
Preferred skills
Experience with data protection/governance, experience disrupting markets, experience improving product metrics.
Technologies
Telemetry, analytics, AI, automation tools.
Responsibilities
Lead triage of in-market feedback; define data models and metrics for insights dashboards; analyze technical evidence (logs, telemetry) to guide product decisions; coach peer product managers; engage enterprise customers and security teams for context; influence product direction and investment decisions.
Seniority
Principal, strategy & mentorship