Senior Design for Service and Repair Engineer
Core
Drive technical leadership and strategy for New Product Introduction to influence device architectures and repair approaches balancing product experience, manufacturability, repairability, and sustainability for high-volume Surface and Xbox products.
Role type
Senior Design for Service and Repair Engineer
Builds
Next-generation process technologies, equipment, and manufacturing control plans for efficient factory and field repair of Surface and Xbox products.
Domain
Consumer electronics hardware manufacturing and repair
Required skills
Concurrent engineering, prototype development, design-of-experiments, physical analysis, process technology scaling, manufacturing control planning, cost analysis, supply chain strategy, reverse logistics, service operations, repair network enablement, post-launch product support
Preferred skills
Legal and policy partnership, sustainability strategy translation, global hardware program support
Technologies
None explicitly stated
Responsibilities
Lead concurrent engineering activities including prototype development and physical analysis to validate new technologies; Develop and scale next-generation process technologies and equipment for repair; Define manufacturing control plans and critical parameters; Partner with legal and policy teams to translate sustainability and right to repair legislation into design requirements; Own assessment and analysis of transformation, repair, yield, and capital costs; Identify and drive cost reduction opportunities and supply chain strategies.
Seniority
Senior, hands-on IC