Technical Program Manager II, Hardware Readiness
Core
Partner with engineering experts to devise and implement procedural strategies for hardware readiness, ensuring alignment on core requirements and driving high availability of datacenter services.
Role type
Senior Technical Program Manager (Hardware Infrastructure)
Builds
Datacenter hardware infrastructure, server/network deployment, and operational capacity.
Domain
Cloud Hardware Infrastructure / Datacenter Operations
Required skills
Cross-functional project management, technical risk assessment, stakeholder alignment, data analysis, hardware troubleshooting, capacity planning, change management, strategic prioritization, agile methodologies, enterprise infrastructure knowledge.
Preferred skills
Experience with electrical distribution and mechanical cooling systems, code reading/writing, global matrixed organization experience, automation, data analytics.
Technologies
Servers, SANs, Networking, DC Rack/Enclosures, structured cabling, Azure, CCNA/CCNP, Network+, Security+, PMP, CAPM, Agile/Scrum, ITIL, Power Platform.
Responsibilities
Lead virtual teams to establish plans of record and align stakeholders on CO+I requirements; generate and monitor performance metrics (KPIs/KRs) to drive improvements; conduct technical and operational risk assessments and document tradeoffs; manage risks for highly available services amidst ambiguous requirements; use customer feedback mechanisms to gain insights into product performance; ensure continuous improvement of processes as hardware and technologies evolve.
Seniority
Mid-Senior, hands-on IC with strategic oversight
