Datacenter Operations Manager (DCOM)
Core
Manage datacenter operations, people, and budgets to ensure safe, reliable, and cost-effective delivery of critical IT infrastructure services.
Role type
Senior IC datacenter operations manager
Builds
Reliable datacenter operations and client service delivery
Domain
Datacenter operations and physical IT infrastructure
Required skills
People management, budget management ($500k+), incident management (Sev 1/2), root cause analysis, client relationship management, safety culture establishment, performance monitoring, tradeoff decision-making
Preferred skills
Experience with UPS, Generator, AHU systems, Servers, SANs, Networking, Capacity planning, DC Rack/Enclosures, structured cabling
Technologies
UPS, Generator, AHU, Servers, SANs, Networking, DC Rack/Enclosures, structured cabling
Responsibilities
Define team objectives and outcomes, coach team on system/equipment operation, manage datacenter budget and forecast costs, manage client relationships and exceed expectations, participate in incident bridge meetings and approve postmortems, establish safety and quality culture, monitor team performance and address gaps
Seniority
Senior, hands-on IC with people management
