Senior Cloud Solution Architect
Core
Deliver proactive cloud services including education workshops, assessments, and tailored guidance to customers.
Role type
Senior Cloud Solution Architect (Customer-Facing)
Builds
Mobile-first, cloud-first service delivery plans and customer solution health improvements
Domain
Cloud Infrastructure / IT Consulting
Deliverable
client delivery
Required skills
Cloud architecture, IT consulting, systems administration, network operations, software development/support, proactive service delivery, customer relationship management, performance analysis, stakeholder collaboration
Preferred skills
Azure PaaS, Azure Virtual Desktop (AVD), Azure Identity, Azure Security offerings
Technologies
Azure, Amazon Web Services, Google Cloud
Responsibilities
Plan and deliver proactive and reactive support including onsite presence, work within a virtual account team to strengthen customer relationships, identify and manage goals to improve customer solution health, drive proactive delivery management and analyze performance issues, collaborate with support and engineering teams to streamline customer experience, engage with customers to articulate service offerings, contribute to on-call rotations for critical incidents
Seniority
Senior, hands-on IC with customer-facing focus
