Principal Technical Program Manager
Core
Lead complex, multi-team initiatives involving technical dependencies, operational requirements, and cross-organizational coordination to drive durable platform-level or process-level solutions.
Role type
Principal Technical Program Manager
Builds
Automated solutions with AI, operating rhythms for feature health, live-site health, incident learning, and executive reviews
Domain
Technology / Operations / Cross-functional Program Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Cross-functional program leadership, strategic planning, risk management, process simplification, automation, data-driven decision-making, stakeholder influence, operational excellence, readiness management, portfolio management
Preferred skills
AI integration, partner-intake process design, organizational effectiveness improvement
Technologies
AI
Responsibilities
Establish shared definitions of readiness, health, quality, risk, and completion; Create mechanisms connecting long-term strategy to weekly execution; Identify systemic issues and drive platform-level solutions; Provide leadership with clear recommendations and decision-ready information; Partner with engineering and operations to maintain visibility into live-site health and incidents; Identify high-friction activities and build automated solutions with AI; Translate ambiguous technical and business problems into structured plans and success measures.
Seniority
Principal, strategy & mentorship