Payments Manager, LATAM
Core
Own end-to-end payment performance across LATAM markets, including authorization rates, chargebacks, fraud, refunds, customer experience, and cost of payments.
Role type
Senior Payments Manager (LATAM)
Builds
Local payment method launches, optimizations, and scaling across Latin America
Domain
Fintech / Payments / Latin American Markets
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Payment partner management, commercial negotiation, KPI and SLA governance, fraud and chargeback reduction, local payment method launch, cross-functional leadership, data analytics, regulatory compliance knowledge, incident management, stakeholder alignment
Preferred skills
Experience in emerging markets, familiarity with LATAM regulatory schemes, experience in large-scale matrixed tech organizations
Technologies
Card payments, acquirers, processors, gateways, networks, real-time payments, installments
Responsibilities
Manage strategic relationships with payment partners (acquirers, processors, gateways), lead commercial negotiations and contract renewals, drive accountability via KPIs and SLAs, lead launch and scaling of local payment methods, partner with Risk and Chargeback teams to reduce fraud losses, act as primary regional point of contact for cross-functional teams, provide leadership updates on performance trends and risks
Seniority
Senior, hands-on IC with strategic scope