Business Program Manager, Legal Operations
Core
Streamline high-volume legal operations across immigration, employment law, and cross-functional workflows by implementing process improvements and best practices.
Role type
Senior Business Program Manager (Legal Operations)
Builds
Compliant legal programs, optimized business workflows, and data-driven operational dashboards
Domain
Legal services / Regulatory compliance / Professional services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Program management, process improvement, data analytics, budget management, vendor management, stakeholder management, project planning, risk analysis, workflow design, strategic planning
Preferred skills
Experience in high-volume legal or regulatory environments, data-informed storytelling, cross-functional collaboration
Technologies
Data models, scorecards, dashboards, process maps, workflow charts
Responsibilities
Develop and execute complex project plans with milestones and resource allocation; Monitor workstream health using data and analytics; Manage budget activities including reporting and vendor billing; Partner with legal, HR, Finance, and technology teams to design compliant programs; Define and execute communication plans and rhythm-of-business cadences; Drive process simplification through workflow mapping and user guides.
Seniority
Senior, hands-on IC
