Principal Software Engineering Manager
Core
Lead an AI engineering pod to build, deploy, and maintain production agentic AI services, focusing on LLM orchestration, multi-agent workflows, and RAG pipelines.
Role type
Principal Software Engineering Manager (Applied AI)
Builds
Production AI agents and agentic AI services
Domain
Enterprise AI / Agentic Systems / Customer Support Automation
Deliverable
production ML models | product features
Required skills
Multi-agent orchestration, AI evaluation frameworks, Azure AI platforms, C#, Python, TDD, CI/CD, incident response, root cause analysis, responsible AI governance, team leadership, technical strategy, business acumen
Preferred skills
Customer support engineering background, low-code application development, data analysis, product development
Technologies
C#, Python, Azure AI Foundry, Azure OpenAI
Responsibilities
Hire and coach a team of Applied AI Engineers; Drive end-to-end lifecycle of production AI agents from spec to deployment; Define architecture patterns and engineering standards; Ensure production health and reliability of deployed agents; Build and maintain evaluation systems for agent correctness and safety; Partner with product and platform teams to shape AI platform direction; Translate customer support patterns into engineering priorities; Mentor engineers on applied AI engineering craft and agentic system design
Seniority
Principal, hands-on IC with people management
