Critical Environment Field Service Engineer
Core
Ensures compliance with data center business units and service-level policies, manages programs, and delivers cost/energy efficiency initiatives in critical environment facilities.
Role type
Senior IC field service engineer (critical infrastructure)
Builds
Data center operations and emergency preparedness response plans
Domain
Data center operations / Critical infrastructure (UPS, Generator, AHU)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Critical environment infrastructure experience, mechanical or electrical engineering knowledge, IT infrastructure operation, safety and security policy adherence, Root Cause Analysis, budget management, SLA monitoring, audit coordination, mentorship
Preferred skills
Experience with large scale CE projects, experience with IT infrastructure (Servers, SANs, Networking), experience working with Engineering Groups and Landlord partners
Technologies
UPS, Generator, AHU, Servers, SANs, Networking
Responsibilities
Ensure compliance with data center business units and service-level policies, manage programs associated with area of responsibility, deliver on cost/energy efficiency initiatives, support delivery of Emergency Preparedness and Response plans, coordinate and supervise CE audits and compliance verification, establish routine reporting for Power/Temperature/Relative Humidity and SLA monitoring, provide mentorship across data centers
Seniority
Mid-level to Senior, hands-on IC