Business Operations & Community Lead - Windows Consumer Category
Core
Architect and run the Windows Consumer Category business operations, aligning the organization on a trusted storyline and converting insights into crisp decisions and disciplined follow-through.
Role type
Senior IC business operations lead (consumer technology category)
Builds
Integrated weekly, monthly, and quarterly business rhythms, executive pre-reads/post-reads, decision logs, and global community forums
Domain
Global consumer technology, PC ecosystem, and partner-led business (OEM, silicon, retail)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
category management, product management, marketing strategy, business planning, executive narrative synthesis, stakeholder influence, global program management, community activation, business intelligence, automation, AI productivity tools
Preferred skills
experience in multinational or matrixed organizations, experience designing executive rhythms of business, experience building professional communities at scale
Technologies
business intelligence tools, collaboration platforms, automation tools, AI productivity tools
Responsibilities
Architect integrated business rhythms including forum charters and decision rights; Lead performance pulses, deep dives, planning reviews, and QBRs; Produce executive pre-reads and post-reads; Activate worldwide Category Manager community; Capture and translate signals from regions, retailers, OEMs, and partners; Measure forum effectiveness and automate workflows
Seniority
Senior, hands-on IC
