Business Program Manager - Capacity Automation & Backend Tools
Core
Lead end-to-end capacity automation and operational tooling programs to enhance reliability, consistency, and effectiveness of the Capacity Operating System.
Role type
Senior Business Program Manager (Capacity Automation & Backend Tools)
Builds
Scalable capacity automation solutions, operational tooling, and governance frameworks for cloud infrastructure and AI workloads.
Domain
Cloud Infrastructure, AI/ML Operations, Datacenter Capacity Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Program management, process improvement, cloud infrastructure capacity planning, datacenter/compute/storage/network capacity management, AI/GPU capacity planning, requirements translation, cross-functional leadership, analytical skills, operational tooling delivery, stakeholder alignment, data governance.
Preferred skills
Experience with major cloud providers, familiarity with Generative AI and Agentic AI supply constraints, experience mapping cross-functional business processes.
Technologies
Cloud infrastructure platforms, datacenter systems, compute/storage/network management tools, APIs, reporting tools, dashboards.
Responsibilities
Manage complex workstreams across multiple stakeholders, drive operational rigor through governance, analyze trends to identify efficiency opportunities, translate business needs into requirements, facilitate decision-making, resolve dependencies, develop enablement materials, establish data quality standards, support continuous monitoring and optimization.
Seniority
Senior, hands-on IC