Technical Program Manager - Factory Vendor Strategy & Operations
Core
Define and drive strategy, operating model, and execution framework for the Cloud Accelerate Factory (CAF) vendor ecosystem, managing a global workforce of 1,500+ delivery resources.
Role type
Senior Technical Program Manager (Vendor Strategy & Operations)
Builds
Scalable delivery operations, workforce capacity models, and vendor governance frameworks for the Cloud Accelerate Factory.
Domain
Cloud services, vendor management, workforce operations, and business strategy.
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, vendor governance, SLA management, workforce capacity planning, financial modeling, data analytics, cross-functional program leadership, risk mitigation, stakeholder alignment.
Preferred skills
Experience with Copilot, agentic solutions, application modernization, cloud architecture, IT consulting.
Technologies
Data analytics tools, performance dashboards.
Responsibilities
Develop long-term workforce and investment strategies; establish vendor governance frameworks and performance management processes; deliver executive-level insights on utilization and financial outcomes; lead cross-functional programs to improve delivery scalability and operational efficiency; manage workforce investments and operational expenditures.
Seniority
Senior, hands-on IC with strategic oversight
