Technical Success - AI Apps & Agents Director
Core
Lead a team of Technical Architects and Program Managers to enable Field Customer Success teams and Partners in delivering customer engagements for AI application and agent solutions.
Role type
Director of Technical Success (AI Apps & Agents)
Builds
Reference architectures, accelerators, and scalable production-grade agentic solutions for Azure AI Foundry.
Domain
Cloud infrastructure, AI applications, and agentic solutions.
Deliverable
production ML models | product features | client delivery
Required skills
Team leadership, architectural design, customer engagement, product roadmap influence, talent management, diversity and inclusion, technical coaching, stakeholder collaboration.
Preferred skills
Skilling plan development, community engagement, continuous self-learning culture building.
Technologies
Azure AI Foundry, agentic applications, cloud infrastructure.
Responsibilities
Lead team of Technical Architects and Program Managers; develop repeatable IP assets and reference architectures; engage with Worldwide Learning SMEs to drive skilling plans; serve as executive sponsor for strategic customers; gather Voice of the Customer to influence product roadmaps; build and grow teams through talent management and coaching.
Seniority
Director, executive sponsor level