AV Program Manager, Digital
Core
Manage AV project delivery by coordinating with service managers, IT, and facility teams to ensure operational targets and technology experience improvements.
Role type
AV Program Manager
Builds
AV portfolio deployments and service delivery
Domain
IT Operations / AV Technology
Deliverable
client delivery
Required skills
Vendor management, Escalation management, Stakeholder alignment, KPI review, Service health monitoring, Project coordination
Responsibilities
Coordinate regional suppliers and review key performance indicators, Serve as regional point of contact for escalations, Align end-user expectations with AV Service Delivery Managers, Address service-health issues to support operational targets
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