IT Operations Manager
Core
Manage mission-critical IT infrastructure operations, including physical data centers, power, cooling, and networking, while leading teams to deliver high-availability services.
Role type
Senior IT Operations Manager (Physical Infrastructure & Data Center)
Builds
Reliable, high-availability IT infrastructure and data center services
Domain
IT Operations / Data Center / Critical Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
People management, budget management, incident management, root cause analysis, client relationship management, training program development, physical infrastructure knowledge, financial forecasting, process improvement
Preferred skills
Project/program management, Six Sigma, Kaizen, ITIL, MOF, OLA/SLA
Technologies
Servers, SANs, Networking, DC Rack/Enclosures, structured cabling, UPS, Generators, AHU, Electrical Distribution, Mechanical Cooling Systems
Responsibilities
Define team objectives and coach staff to ensure success; manage data center budgets and negotiate resources; manage client relationships to exceed expectations; participate in incident bridge meetings and approve postmortems; ensure team training and safety standards; manage pilot programs and task forces.
Seniority
Senior, hands-on IC with leadership responsibilities
