Digital Copilot Solution Engineer
Core
Lead technical engagements to help customers adopt Microsoft 365 Copilot, Copilot Studio, and related AI productivity solutions for Nonprofit and Education sectors in the UK & Ireland.
Role type
Senior IC solution engineer (AI pre-sales)
Builds
Microsoft 365 Copilot, Copilot Studio, and Agents
Domain
AI Business Solutions & Security
Deliverable
client delivery
Required skills
cloud and hybrid infrastructure architecture, migrations, technical pre-sales, technical consulting, agentic AI, chatbot building, solution design, proof of concept execution, customer discovery, partner liaison, mentorship
Preferred skills
agentic AI experience with Microsoft/Google/Amazon/Open AI, hands-on Agents/Chatbot building on Microsoft Copilot Studio/Azure Foundry, relevant technology certifications
Technologies
Microsoft 365 Copilot, Copilot Studio, Azure Foundry, Microsoft Technology Center, FastTrack
Responsibilities
Act as the voice of the customer to drive feedback and shape product strategy; build credibility with customers individually or at scale; lead and ensure customer needs are met by showcasing suitable Microsoft solutions; engage in partner sell-with scenarios; present and customize architecture patterns; conduct demonstrations and proof of concept sessions; monitor and respond to tech community posts and act as a mentor.
Seniority
Senior, hands-on IC
